Unfortunately, we currently do not provide the
option to for pickup in-store. We recommend visiting one of our boutiques to
make your purchase. Please visit https://www.godiva.my/boutiques.html (TBC)
to find the store nearest you.

At GODIVA, we put as much care into the delivery of
your chocolates as we do creating them, which is why dispatch times are
designed to ensure they always arrive in pristine condition.

Most orders will be shipped within 7 business days
of your purchase. Products are sent out for shipping once they are being
packed, your payment is approved, and the receiving address is verified.

Please note: Business days are Monday-Friday,
excluding public holidays within Malaysia.

Unfortunately, we don't offer this service. As we continue
to expand, we’ll be proudly offering this delicious service far and wide.

GODIVA Malaysia is not responsible if the wrong
delivery address is given and the package is delivered to the wrong and/or
unknown recipient. If the address is undeliverable or the package is unclaimed,
GODIVA Malaysia does not offer refunds even if the package is returned.

Because of the delicate nature of GODIVA
chocolates, we don’t risk shipping them outside Malaysia. Of course, as
Belgium’s Royal chocolatier, our products are available the world over.

Yes! All our chocolates are halal certified.

None of our chocolates contain any
alcohol in them.

If you have a dairy allergy, it’s best you don’t consume GODIVA products.

Due to the wide range of world-class ingredients that go into all our beautifully crafted chocolates, all our products may contain traces of nuts and/or peanuts. If you have a nut allergy, it’s recommended you don’t consume GODIVA chocolate.

As we work with so many different ingredients, we can’t guarantee our products don’t contain any gluten. If you have a gluten allergy, it’s best you don’t consume GODIVA chocolate.